Privacy Policy
Zhanjiang Yuanyi Technology Co., Ltd.
Rosevique™ is owned and operated by Zhanjiang Yuanyi Technology Co., Ltd.
Understanding How We Handle Your Information
Rosevique™ respects the importance of personal information and aims to explain how customer data is handled throughout the online shopping experience.
This Privacy Policy describes the categories of information that may be collected when you browse our website, purchase electronic products, communicate with our team, or interact with the services available through our store.
It also explains how information may be used, shared, protected, and managed, including the choices and privacy rights available to customers under applicable law.
Transparency
Information about the data collected and how it supports our store operations.
Security
Appropriate safeguards for customer information and payment processing.
Choice
Information about privacy preferences and the options available to customers.
1. Personal Information We Collect
The information collected through our store depends on how you interact with Rosevique™ and the services you choose to use.
Information You Provide
When you place an order, create an account, subscribe to updates, or communicate with our customer support team, we may collect the information necessary to respond to your request or complete the relevant transaction.
Your name, email address, telephone number, and other contact details provided during checkout or customer communication.
Products purchased, order references, billing and shipping addresses, delivery instructions, and transaction history.
Account credentials, saved preferences, and information associated with an account you choose to create.
Questions, support requests, product inquiries, return information, and other details you voluntarily share with us.
Information Collected Automatically
When you access our website, certain technical and usage information may be collected through the website platform, cookies, and similar technologies.
- Internet Protocol (IP) address and approximate location derived from network information.
- Browser type, device characteristics, operating system, and technical connection information.
- Pages visited, interactions with store features, and shopping cart activity.
- Cookie identifiers, session information, and website performance data.
The collection of some information may depend on your cookie settings, device configuration, and the technologies enabled on our website.
2. How We Use Personal Information
We process personal information for purposes connected with operating our online store and providing services requested by customers.
Confirm purchases, coordinate payments, prepare orders, arrange delivery, and provide shipment notifications.
Respond to product questions, investigate order concerns, and process eligible return or refund requests.
Understand website performance, evaluate customer interactions, and improve the shopping experience.
Identify potentially fraudulent transactions, maintain account security, and meet applicable legal obligations.
Marketing Communications
Where you have subscribed or another lawful basis applies, we may use your contact information to send product news, promotional offers, and store updates.
You can unsubscribe from promotional email communications using the unsubscribe option included in those emails.
Transactional communications, such as order confirmations and important delivery updates, may still be sent when necessary to complete your purchase.
3. Payment Information & Security
Payments made through Rosevique™ are handled by the payment processing services connected to our online store.
When you enter payment information during checkout, the relevant payment service provider processes the information required to authorize and complete your transaction.
Rosevique™ does not independently store complete credit or debit card numbers or card security codes on its own servers.
Our online store uses secure checkout connections and appropriate technical safeguards to help protect customer data during transmission.
4. How Information May Be Shared
Certain business activities require us to share relevant personal information with service providers that help operate our online store.
Depending on the services used, information may be shared with:
- Shopify and related e-commerce infrastructure providers supporting our online store.
- Payment processors responsible for authorizing and completing transactions.
- Shipping carriers, fulfillment partners, and logistics providers involved in order delivery.
- Customer support, website analytics, and technical service providers supporting store operations.
- Advertising and marketing providers, where their services are enabled and applicable privacy requirements are met.
We may also disclose information when required by applicable law, a valid legal process, or when reasonably necessary to protect customers, our business, or the security of our services.
We do not provide personal information to unrelated parties for purposes outside those described in this policy without an applicable legal basis or required customer authorization.
5. Cookies & Similar Technologies
Our website may use cookies and related technologies to operate essential shopping features, remember preferences, understand website activity, and support other permitted business purposes.
Support core functions such as shopping carts, checkout sessions, account access, and website security.
Help us understand how visitors interact with our store and identify areas where the website can be improved.
Remember certain website settings and choices to make future visits more convenient.
May be used by enabled advertising partners to measure campaigns or deliver relevant advertisements, subject to applicable consent requirements.
Managing Your Cookie Preferences
You may be able to manage optional cookies through the privacy controls available on our website or through your browser settings.
Disabling essential cookies may prevent certain store functions, including the shopping cart or checkout, from operating correctly.
Additional information about cookies used by the Shopify platform is available at: Shopify Cookie Policy .
6. Advertising & Marketing Services
Rosevique™ may use advertising, analytics, or campaign measurement services to understand the effectiveness of store promotions and communicate relevant product information.
Where enabled, these services may use cookies, pixels, or similar technologies to collect information about website interactions.
The specific information collected and processed depends on the advertising tools active on our store, your privacy preferences, and applicable law.
7. International Data Processing
Rosevique™ serves customers through an online store supported by technology, payment, fulfillment, and customer service providers that may operate in different countries or regions.
As a result, personal information may be transferred to or processed in countries outside the location where you reside.
When international data transfers are subject to specific legal requirements, applicable safeguards will be used as required by law.
8. Data Retention
We retain personal information for as long as reasonably necessary to carry out the purposes described in this policy.
Retention periods may depend on the type of information, the status of an order, customer service needs, accounting requirements, and other applicable legal obligations.
When information is no longer needed for an applicable purpose, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with relevant legal requirements.
9. Your Privacy Rights & Choices
Depending on your country or state of residence, applicable privacy laws may provide rights relating to the personal information we hold about you.
Access Your Information
Request information about the personal data associated with your account or purchases.
Correct Your Details
Ask us to review or update inaccurate personal information where applicable.
Request Data Deletion
Request deletion of eligible personal information, subject to applicable legal exceptions and retention requirements.
Additional rights may include withdrawing consent, objecting to certain processing, requesting data portability, or opting out of specified advertising activities where applicable law provides those rights.
To submit a privacy request, contact service@rosevique.com and describe the assistance you need.
We may ask for reasonable verification of your identity before releasing, modifying, or deleting personal information to help protect your privacy.
Requests will be reviewed and handled within the time frames required by applicable law.
10. California Privacy Information
Residents of California may have additional privacy rights under applicable California consumer privacy laws.
Depending on the nature of the information collected and the applicability of those laws, these rights may include requesting access to personal information, correction of inaccurate data, deletion of eligible information, and opting out of certain data-sharing or targeted advertising activities.
You may contact service@rosevique.com to ask about available privacy rights or submit an applicable request.
We will review eligible requests in accordance with the applicable legal requirements.
11. Children’s Privacy
The Rosevique™ online store is intended for customers who are legally permitted to make purchases.
We do not knowingly collect personal information directly from children under the age of 13 in circumstances requiring parental consent under applicable law.
If you are a parent or guardian and believe a child has provided personal information to us without appropriate authorization, please contact service@rosevique.com .
We will review the information and take appropriate action in accordance with applicable privacy requirements.
12. Data Security & Incident Response
We use appropriate technical and organizational measures intended to help protect customer information against unauthorized access, disclosure, alteration, or loss.
These measures may include secure connections, controlled access to customer information, and payment processing through authorized service providers.
If a security incident affects personal information, we will investigate the circumstances and take appropriate measures to address the issue.
Where notification is required by applicable law, affected individuals and relevant authorities will be notified within the legally required time frames.
13. Promotional Emails & Unsubscribing
Customers may receive emails relating to order confirmation, payment status, delivery updates, customer service, and other necessary transaction information.
If you subscribe to our marketing communications, we may also send promotional messages about Rosevique™ products, special offers, or store news.
Promotional emails will include an available unsubscribe method so you can manage your communication preferences.
We aim to process unsubscribe requests in accordance with applicable marketing and privacy laws.
Unsubscribing from promotional emails will not prevent us from sending necessary messages relating to an existing order or customer support request.
14. Third-Party Websites
Our website may include links to websites, payment services, shipment tracking systems, or other digital resources operated by independent providers.
When you follow an external link, the privacy practices of that provider may apply to information you share through its website.
We encourage customers to review the applicable privacy notices before providing personal information to external services.
15. Updates to This Privacy Policy
We may revise this Privacy Policy when our data practices change, new store features are introduced, or applicable requirements need to be addressed.
The current version will be made available on this page.
Where changes require additional notice or consent under applicable law, we will provide the appropriate notice or request consent as required.
16. Contact Us About Privacy
If you have questions about this Privacy Policy, how your information is processed, or an available privacy right, please contact Rosevique™ using the information below.
Brand:
Rosevique™
Legal Company Name:
Zhanjiang Yuanyi Technology Co., Ltd.
Business Address:
Office 6615, 6th Floor,
No. 11 South Renmin Avenue,
Xiashan District, Zhanjiang, China
Customer Support Email:
service@rosevique.com
Customer Service Phone:
+86 13424284876
Company Owner:
Chen Caili
Customer Service Hours:
24 hours a day, 7 days a week
Rosevique™ is owned and operated by Zhanjiang Yuanyi Technology Co., Ltd.
Have a Privacy Question?
Contact Rosevique™ customer support if you need assistance with a privacy request, account information, or questions about this policy.
Contact Customer Support